Data Protection

99xc Privacy Policy

Your personal data is the most important asset entrusted to 99xc. Here, in plain language, is how we collect, use, and protect your information.

Last Updated: January 2026

Your Data Is Secure: 99xc never sells your personal information to third parties. This Privacy Policy Read on to learn how we handle your information.

1 Who We Are and Who This Policy Applies To

99xc (99xc.org) is an online gaming platform serving users across Bangladesh and other regions. This Privacy Policy Explains what information 99xc collects when you use its website, app, and related services, why it is collected, and how it is kept secure.

When you register, log in, or use any service on 99xc, you are agreeing to this Privacy Policyyou are deemed to have agreed to the terms. Please read it carefully.

This policy applies solely to 99xc's own platform. Third-party sites or services are governed by their own privacy policies.

2 What Information We Collect

99xc collects two types of information from you — details you provide directly, and data collected automatically.

Data Type Example Collection Time
Identity Information Name, date of birth, national ID number Registration & Verification
Contact Information Mobile number, email address Registration & Support
Financial Information Mobile Banking/Nagad/Rocket account number, transaction history Deposits & Withdrawals
Technical Information IP address, device information, browser Automatically
Gaming Activity Betting history, game preferences, session data While Using the Platform
  • All information you provide during registration is saved.
  • A photo ID may be required for KYC verification.
  • Messages sent via support chat may also be stored.
  • Each login session is recorded for security purposes.

3 How We Collect Data

99xc collects information through various methods. Each method is fully lawful and based on user consent.

  • Registration Form: Information you provide when creating your account.
  • KYC Process: Documents uploaded for identity verification.
  • Payment Transactions: Automatically recorded during deposits and withdrawals.
  • Cookies & Tracking: Website browsing data — see Section 5 for details.
  • Support Contact: Messages you send via live chat or email.
  • Third-Party Verification: Information received via payment providers or verification agencies.

Secure Process: 99xc only collects information that is strictly necessary. No excessive or irrelevant data is requested. All information is transmitted securely via SSL encryption.

4 Purpose of Data Use

99xc uses your information only for specific, defined purposes. It is never used for unrelated or unauthorized activities.

  • Account Management: To enable login, security, and uninterrupted service.
  • Payment Processing: To process deposits and withdrawals securely.
  • Identity Verification (KYC): For fraud prevention and legal compliance.
  • Customer Support: To resolve your issues and provide support.
  • Promotions & Bonuses: To send you offers tailored to your preferences.
  • Platform Improvement: To improve your overall experience on our platform.
  • Legal Obligation: To meet regulatory requirements.
  • Fraud Prevention: To detect and flag suspicious activity.

Marketing Communications: 99xc may send you promotional messages. You can opt out at any time by contacting our support team.

5 Cookies & Tracking Technologies

99xc uses cookies on its website. Cookies are small text files stored in your browser that help improve website functionality.

  • Essential Cookies: Essential for login sessions and platform security.
  • Performance Cookies: To monitor website speed and performance.
  • Preference Cookies: To remember your language preferences and settings.
  • Analytics Cookies: To understand which pages are used most.

You can disable cookies in your browser settings, but doing so may affect some features of the website. 99xc's Privacy Policy required cookies remain active at all times.

6 Data Sharing Policy

99xc never sells your personal data. However, it may be shared in the following limited circumstances:

  • Payment Providers: Payment gateways like Mobile Banking, Nagad, and Rocket only receive the information necessary to process your transaction.
  • Verification Agency: Authorized third party for KYC verification.
  • Law Enforcement: By court order or legal obligation.
  • Fraud Prevention: With security partners to prevent fraud.
  • Business Transfer: In the event of a company merger, you will be notified at that time.

Our Commitment: Any third parties with whom data is shared are bound by our Privacy Policyis contractually obligated to maintain the same level of protection.

7 Data Storage & Security

99xc protects your data using internationally recognized security standards. Your Privacy our top priority.

  • SSL/TLS Encryption: 256-bit encryption is applied to all data transfers.
  • Secure Servers: Data is stored in internationally certified, secure data centers.
  • Access Control: Only authorized personnel can access data, and only as required.
  • Regular Audits: Security measures are tested on a regular basis.
  • Data Backup: Secure data backups are maintained at all times.

Even after an account is closed, certain data may be retained for a defined period for legal and regulatory reasons. This is typically up to 5 years.

Your Responsibilities: It is your responsibility to keep your password and login credentials confidential. Never share your password with anyone. If you notice any suspicious activity, contact our support team immediately.

8 Your Rights

99xc's Privacy Policy you have the following rights regarding your personal data. To exercise any of these rights, please contact our support team.

Right to Access

You can find out what information we hold about you.

Right to Rectification

You can request corrections or updates to any inaccurate or outdated information.

Right to Erasure

You may request deletion of your data under certain circumstances.

Right to Object to Processing

You can object to marketing communications or certain uses of your data.

Right to Data Portability

You can download or transfer a copy of your data.

Right to Restrict Processing

You can request that the use of your data be restricted for a specified period.

9 Third-Party Links & Services

The 99xc platform may use certain third-party services, such as payment gateways or game providers. These services have their own Privacy Policy which are outside the control of 99xc.

  • When you visit a third-party site, their own privacy policy will apply.
  • Payment providers only receive the data necessary to process transactions.
  • Game providers can access gaming data but not personal identity information.
  • All partners are required to comply with 99xc's privacy standards.

10 Children's Privacy

18+ Only: 99xc is intended for users aged 18 and above only. We do not knowingly collect data from minors.

If a parent or guardian believes their child has created an account on 99xc, please contact our support team immediately. We will promptly close the account and delete all associated data.

11 Privacy Policy Updates

99xc may update this Privacy Policy may be updated. Users will be notified of significant changes via email or platform notifications.

  • The date of each update will be clearly displayed at the top of this page.
  • For major changes, at least 7 days' notice will be given in advance.
  • Continued use of the platform after any changes will be considered acceptance of the updated policy.
  • You can request a copy of a previous version through our support team.

12 Contact Us

This Privacy Policy If you have any questions, complaints, or requests regarding your data, please get in touch with us:

  • Email: [email protected]
  • Support Hours: 7 days a week, 24 hours a day
  • Live Chat: Log in to the platform and chat with us directly

Response Time: We typically respond to requests within 24 hours. For urgent matters, please use live chat.

Our Security Measures

Why 99xc Trusted

We don't just say it — we prove it. 99xc is always committed to protecting your privacy.

256-Bit SSL Encryption

All your data transmissions are protected with bank-level encryption. No one can intercept your information in transit.

Strict KYC Verification

Every account is verified, which significantly reduces the risk of fake accounts or identity theft.

Secure Data Storage

Your data is stored on internationally secured servers and backed up on a regular basis.

No Data Sales

99xc never sells your personal information to third parties. This is our core commitment.

24/7 Support

Our team is always here to help with any data protection or privacy concerns you may have.

Regular Security Audits

Our systems are regularly audited by experts so that any vulnerabilities are addressed immediately.

Frequently Asked Questions

About Privacy FAQ

No, 99xc never sells your personal information to third parties. This is a core principle of our Privacy Policy. Your data is used solely for service operations and legal obligations.

Yes, you can request that your data be deleted. However, certain information may need to be retained for a specified period due to legal requirements. Contact our support team and we will walk you through the details.

Yes. All payment transactions are secured with SSL encryption. Your Mobile Banking, Nagad, or Rocket details are used solely for processing transactions and are never shared elsewhere.

Yes, you can opt out of promotional messages at any time. Simply notify our support team or update your notification preferences in your account settings.

For significant changes, you will be notified via your registered email or through platform notifications. The effective date of any change is always shown at the top of this page.
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