Gaming is about fun, entertainment, and excitement — and it's best when it stays within limits. 99xc believes Responsible Gaming Every player's right and our responsibility.
We are more than just a gaming platform — we stand by your well-being and happiness. Ensuring responsible gaming is one of our core goals. The mental and financial safety of every member is our top priority.
Responsible Gaming This refers to a mindset where a player sees gaming as a form of entertainment — not a source of income. At 99xc, we believe gaming is truly enjoyable only when you play within a set budget, stay mindful of your time, and keep your emotions in check.
Many young people in Bangladesh now spend time on online gaming platforms. There's nothing wrong with that — when done responsibly, it can be a great leisure activity. But when someone keeps betting in hopes of recovering losses, spends household money, or hides their gaming from family, those are warning signs. 99xc actively works to prevent these problems.
Responsible Gaming It means knowing your limits, sticking to them, and seeking help when needed. Our platform offers a range of tools and features to help you maintain healthy gaming habits.
Keep in mind: Gaming is entertainment, not an investment. There are no guarantees of winning — keep that in mind and Responsible Gaming's Follow the guidelines.
Only players aged 18 and above may register and play at 99xc. Protecting minors from gambling is one of our highest priorities. Age verification is mandatory during registration and is confirmed through identity documents as part of the KYC process.
Warning: If anyone allows a minor to operate their account or registers using false information, that account will be permanently closed.
At 99xc, you can voluntarily set various types of limits for yourself. These features help protect your Responsible Gaming Built to keep you in control. Once a limit is set, it takes effect immediately. Increasing a limit is subject to a 24 to 72-hour cooling-off period.
| Limit Type | Description | Effective From |
|---|---|---|
| Deposit Limit | Set a maximum deposit amount on a daily, weekly, or monthly basis. | Instant |
| Loss Limit | Decide how much you are willing to lose within a given period. | Instant |
| Session Limit | Set a time limit for how long you play in a single session. | Instant |
| Bet Limit | Set the maximum amount you are willing to wager on a single bet. | Instant |
| Cooldown Period | Take a temporary break lasting anywhere from 1 day to 6 weeks. | Instant |
| Self-Exclusion | Keep your account closed for 6 months or permanently. | Instant |
We don't always notice when gaming starts to become a problem. If you recognise any of the signs below, it may be time to take stock and Responsible GamingIt's important to take breaks in line with the rules.
These signs are not a sign of weakness. They are simply a signal that you need a short break and some support. 99xc is always here for you.
A few simple habits can keep your gaming experience enjoyable at all times. Following these will help your Responsible GamingThe journey will become much easier.
If you feel gaming is having a negative impact on your life, don't wait to get help. Whether it's you or a family member struggling, reach out to the 99xc support team — we'll guide you in the right direction.
99xc Support: Our Responsible Gaming Our expert team is available 24/7. Reach us via live chat or email at [email protected].
Self-Exclusion: If you feel you need to take a break — whether for a while or permanently — let our support team know. We will close your account immediately, no questions asked.
If you feel gaming is getting out of control — contact us today.
We built these tools not just in words, but to genuinely protect you in practice.
Set your own daily, weekly, or monthly maximum deposit limit. Once set, it takes effect immediately.
Your session will automatically end if your losses reach a set amount. Keep your financial losses in check.
Track how long you have been playing. You will receive a reminder when your set time is up, and your session will end automatically.
Take a temporary break lasting anywhere from 1 day to 6 weeks. You will not be able to log in to your account during this period.
Lock your account for anywhere from 6 months to permanently. The most powerful responsible gaming tool available.
View a full, detailed report of your betting history, wins, losses, and spending at any time.
Set your responsible gaming limits in just a few simple steps.
Log in to your 99xc account and go to the Profile section from the top menu.
Look for the "Responsible Gaming" option.
Choose from deposit, loss, session, or bet limits — whichever you need.
Enter the limit amount and duration (daily / weekly / monthly).
Click the submit button. Your limit will take effect immediately.
If you run into any issues, our team is available 24/7 on live chat to help.
Answer the following questions honestly. If you answer "Yes" to more than 3, consider seeking help.
1Do you often place bets beyond your set budget?
2After a loss, do you try to "chase" it by betting more?
3Have you ever lied to family or friends about your gaming?
4Do thoughts of gaming creep in during work or study?
5Have you ever borrowed money or taken a loan to place bets?
6Have you tried to stop gaming but found yourself coming back repeatedly?
7Is gaming affecting your sleep, eating, or relationships?
You Are Not Alone: If the answer to any of the above questions is "Yes", contact us today. Seeking help is an act of courage — not weakness.
Gaming at 99xc is about more than winning — it's about a healthy, enjoyable experience. Set the right limits and get started today.